mellobop 1 Posted August 1, 2015 Share Posted August 1, 2015 Hi, my webclipper seems to be working when I am clipping, but it does not upload to my notebook. when I click options, it looks like this: any suggestions? Link to comment
Level 5* gazumped 8,998 Posted August 2, 2015 Level 5* Share Posted August 2, 2015 Hi. Try uninstalling and reinstalling the clipper, or the latest beta - https://discussion.evernote.com/topic/82889-why-is-clipper-59-for-firefox-so-terrible/ Link to comment
CJI 1 Posted August 2, 2015 Share Posted August 2, 2015 I am having the same problem as mellobop. I uninstalled the clipper, reinstalled the beta version. Same problelm. Next idea? Link to comment
Level 5* gazumped 8,998 Posted August 2, 2015 Level 5* Share Posted August 2, 2015 Firefox has a 'refresh' option https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings which throws out some of the baby with the bathwater, but not irretrievably so.. I used it recently because I was abusing memory with open tabs and I was back up and running within an hour. It does clean out old junk settings and sets things back to basics. I updated to the new clipper today (hey, I'm good with new stuff but not keen to change things that work. Apart from some %heading% %oddities% my old clipper worked fine...). Now I wish I changed earlier. I like the new clipper! Link to comment
WmGlennOsborne 0 Posted August 2, 2015 Share Posted August 2, 2015 I just installed the clipper but see no icon anywhere to login or to use it.... Why doesn't it show up? Is there a way to force it to show up? Link to comment
jbignert 473 Posted August 3, 2015 Share Posted August 3, 2015 Please install the next version 6.1 available here: https://addons.mozilla.org/en-US/firefox/addon/evernote-web-clipper/versions/ Link to comment
CJI 1 Posted August 3, 2015 Share Posted August 3, 2015 I think your reply was intended for WmGlennOsborne but still doesn't solve my issue as that is the version I installed yesterday. I DO get the icon. When I clip, everything appears to be working but the note never makes it to my notebook. And my options screen looks the same as the screenshot in mellobop's post above. Link to comment
Level 5* gazumped 8,998 Posted August 3, 2015 Level 5* Share Posted August 3, 2015 If you're still seeing the delimited %titles%, you can't be on 6.1. Try uninstalling and reinstalling again..? Link to comment
CJI 1 Posted August 3, 2015 Share Posted August 3, 2015 Just FYI, I had checked the version in Firefox Add On Manager and it said Evernote Webclipper 6.1 Still, I uninstalled and reinstalled. You (gazumped) are correct that I no longer see the delimited titles. However, my clips STILL do not go to my notebooks which is really the biggest issue. (To reduce the possibility of user error--that would be me--I did try installing in Safari and it works fine--I just don't usually use Safari because it is not the preferred browser for a number of systems at work!) So, anymore suggestions or should I abandon this idea? Link to comment
jbignert 473 Posted August 3, 2015 Share Posted August 3, 2015 This thread has been about Firefox. If you have trouble on Safari with getting notebooks to load correctly please try:- Try clearing Safari cache and website history. Safari > 'Clear history and website data' Link to comment
CJI 1 Posted August 3, 2015 Share Posted August 3, 2015 I am NOT having trouble with Safari...that was just my test. I am STILL having trouble with Firefox. See notes on previous thread. Link to comment
Level 5* gazumped 8,998 Posted August 3, 2015 Level 5* Share Posted August 3, 2015 Back to the 'refreshing' option I think - see #4 above... backup your system through just in case! Link to comment
mellobop 1 Posted August 4, 2015 Author Share Posted August 4, 2015 I had to uninstall web clipper, refresh firefox, restart computer, install 6.1, ....it worked, thank you Link to comment
CJI 1 Posted August 4, 2015 Share Posted August 4, 2015 Yes, all that DID work! Thank you! Link to comment
Kn0t8n3r1 0 Posted December 28, 2016 Share Posted December 28, 2016 I just uninstalled and reinstalled evernote web clipper. It still does not work on firefox. i have the latest version of firefox. after signing in i still have a red dot showing on the evernote lcon. it has not worked in over two months. what is the solution? Link to comment
Kn0t8n3r1 0 Posted December 28, 2016 Share Posted December 28, 2016 it may be time to start using Facebook and twitter to make known the problem with evernote. as a pastor, i used evernote a good deal for sermon prep. but if it continues to be useless i will tell others to abandon evernote as a useful web resource. Link to comment
Level 5* gazumped 8,998 Posted December 29, 2016 Level 5* Share Posted December 29, 2016 18 hours ago, Kn0t8n3r1 said: I just uninstalled and reinstalled evernote web clipper. It still does not work on firefox. ? On 04/08/2015 at 1:36 PM, CJI said: Yes, all that DID work! Thank you! I use Firefox and have gone through all the recent versions of the app and of the clipper extension. It's working fine for me, and (apparently) most other folks who had this issue. What version of Firefox do you have, what version of the Clipper, and have you raised this with Evernote Support yet? Link to comment
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