Evernote Web Clipper not working with Firefox?

[mellobop 1]

Hi, my webclipper seems to be working when I am clipping, but it does not upload to my notebook.

when I click options, it looks like this:

 

 

any suggestions?

[gazumped 12,643]

Hi.  Try uninstalling and reinstalling the clipper,  or the latest beta - https://discussion.evernote.com/topic/82889-why-is-clipper-59-for-firefox-so-terrible/

[CJI 1]

I am having the same problem as mellobop. I uninstalled the clipper, reinstalled the beta version. Same problelm. Next idea?

[gazumped 12,643]

Firefox has a 'refresh' option https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings which throws out some of the baby with the bathwater,  but not irretrievably so..  I used it recently because I was abusing memory with open tabs and I was back up and running within an hour.  It does clean out old junk settings and sets things back to basics.  I updated to the new clipper today (hey,  I'm good with new stuff but not keen to change things that work.  Apart from some %heading% %oddities% my old clipper worked fine...).  Now I wish I changed earlier.  I like the new clipper!   

[WmGlennOsborne 0]

I just installed the clipper but see no icon anywhere to login or to use it.... Why doesn't it show up? Is there a way to force it to show up?

[jbignert 473]

Please install the next version 6.1 available here: https://addons.mozilla.org/en-US/firefox/addon/evernote-web-clipper/versions/

[CJI 1]

I think your reply was intended for WmGlennOsborne but still doesn't solve my issue as that is the version I installed yesterday. I DO get the icon. When I clip, everything appears to be working but the note never makes it to my notebook. And my options screen looks the same as the screenshot in mellobop's post above.

[gazumped 12,643]

If you're still seeing the delimited %titles%,  you can't be on 6.1.  Try uninstalling and reinstalling again..?

[CJI 1]

Just FYI, I had checked the version in Firefox Add On Manager and it said Evernote Webclipper 6.1 Still, I uninstalled and reinstalled. You (gazumped) are correct that I no longer see the delimited titles.  However, my clips STILL do not go to my notebooks which is really the biggest issue. (To reduce the possibility of user error--that would be me--I did try installing in Safari and it works fine--I just don't usually use Safari because it is not the preferred browser for a number of systems at work!) So, anymore suggestions or should I abandon this idea?

[jbignert 473]

This thread has been about Firefox. If you have trouble on Safari with getting notebooks to load correctly please try:

- Try clearing Safari cache and website history. Safari > 'Clear history and website data'

[CJI 1]

I am NOT having trouble with Safari...that was just my test. I am STILL having trouble with Firefox. See notes on previous thread.

[gazumped 12,643]

Back to the 'refreshing' option I think - see #4 above... backup your system through just in case!

[mellobop 1]

I had to uninstall web clipper, refresh firefox, restart computer, install 6.1, ....it worked, thank you

[CJI 1]

Yes, all that DID work! Thank you!

[Kn0t8n3r1 0]

I just uninstalled and reinstalled evernote web clipper. It still does not work on firefox. i have the latest version of firefox. after signing in i still have a red dot showing on the evernote lcon. it has not worked in over two months. what is the solution?

 

[Kn0t8n3r1 0]

it may be time to start using Facebook and twitter to make known the problem with evernote. as a pastor, i used evernote a good deal for sermon prep. but if it continues to be useless i will tell others to abandon evernote as a useful web resource.

[gazumped 12,643]

18 hours ago, Kn0t8n3r1 said:

I just uninstalled and reinstalled evernote web clipper. It still does not work on firefox.

?

On 04/08/2015 at 1:36 PM, CJI said:

Yes, all that DID work! Thank you!

I use Firefox and have gone through all the recent versions of the app and of the clipper extension.  It's working fine for me,  and (apparently) most other folks who had this issue.  What version of Firefox do you have,  what version of the Clipper,  and have you raised this with Evernote Support yet?