curious1 0 Posted March 31, 2015 Share Posted March 31, 2015 This may be a silly question, but is there any way to get a timely answer from evernote about urgent issues? Is the forum the ONLY way to ask questions? (in my case, I cannot save annotations to some pdf documents) Link to comment
Level 5* gazumped 9,569 Posted March 31, 2015 Level 5* Share Posted March 31, 2015 Hi. Does any of this help? https://evernote.com/contact/support/kb/#!/article/28944986 Link to comment
Level 5* Metrodon 2,162 Posted March 31, 2015 Level 5* Share Posted March 31, 2015 You can open a support ticket - https://evernote.com/contact/support/- you probably won't hear much if you are not a premium user. I'm not sure any response will be "timely" either. If you are Premium, then you can use chat during PST office hours. If it's really important and you aren't premium then you can upgrade for one month and take advantage of chat. Link to comment
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curious1 0
This may be a silly question, but is there any way to get a timely answer from evernote about urgent issues? Is the forum the ONLY way to ask questions? (in my case, I cannot save annotations to some pdf documents)
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