ChipAHoy 7 Posted February 12, 2012 Share Posted February 12, 2012 When I try to start Evernote on my Macbook Pro (Lion), I receive this message:Internal database error has occurred that prevents Evernote from functioning properly. I am unable to start Evernote.I looked at the Knowledge Base regarding this error. I cannot find the `\Library\Application Support path that shows Evernote on my laptop. Link to comment
Level 5* Metrodon 2,184 Posted February 12, 2012 Level 5* Share Posted February 12, 2012 It's hidden (by Apple) in Lion.Google show library in Lion and you'll be able to see it again. Link to comment
ChipAHoy 7 Posted February 12, 2012 Author Share Posted February 12, 2012 Thanks for the reply. The terminal command did work, but moving the Evernote icon in that directory didn't make the database error message disappear, and Evernote still does not start. Link to comment
Level 5* Metrodon 2,184 Posted February 12, 2012 Level 5* Share Posted February 12, 2012 Are all your notes sync'd? Do you have any local notebooks? Link to comment
Level 5* JMichaelTX 4,117 Posted February 12, 2012 Level 5* Share Posted February 12, 2012 Thanks for the reply. The terminal command did work, but moving the Evernote icon in that directory didn't make the database error message disappear, and Evernote still does not start.You may want to submit a ticket to Evernote Support to help you with the specifics of your environment.http://www.evernote....upport/#inquiry Link to comment
ChipAHoy 7 Posted February 13, 2012 Author Share Posted February 13, 2012 Are all your notes sync'd? Do you have any local notebooks?I have Evernote on my android phone, and it says it just synced my notes. Still unable to open Evernote on my laptop. Am hoping to get a reply from Evernote technical support. Link to comment
Level 5* Metrodon 2,184 Posted February 13, 2012 Level 5* Share Posted February 13, 2012 Are all your notes sync'd? Do you have any local notebooks? Link to comment
ChipAHoy 7 Posted February 13, 2012 Author Share Posted February 13, 2012 Does anyone know, if I uninstall Evernote from my laptop, and reinstall it, and I sync it with my android and online Evernote account, will I still have all my notes?Does "local notes" refer to those online or on the phone, other than notes on the computer? Link to comment
Level 5* Metrodon 2,184 Posted February 13, 2012 Level 5* Share Posted February 13, 2012 Uninstalling the app won't delete any of your data. Link to comment
dlu 628 Posted February 13, 2012 Share Posted February 13, 2012 I'd strongly suggest opening a support ticket Link to comment
ChipAHoy 7 Posted February 14, 2012 Author Share Posted February 14, 2012 I sent a report as soon as it occurred, but have not heard back. Link to comment
Idea
ChipAHoy 7
When I try to start Evernote on my Macbook Pro (Lion), I receive this message:
Internal database error has occurred that prevents Evernote from functioning properly.
I am unable to start Evernote.
I looked at the Knowledge Base regarding this error. I cannot find the `\Library\Application Support path that shows Evernote on my laptop.
Link to comment
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