seandoyle 0 Posted May 17, 2011 Share Posted May 17, 2011 Hi -My account is missing several note updates from the last few days. In my Mac client (Version 2.1.1 (146391)) I see plenty of activity in the activity log from the last few days but on my Mac and my iPad I don't see the updates. All these updates were generated by typing them on my Mac.How do I start to dig for where the problem is?Thanks.Sean Link to comment
Level 5* Metrodon 2,184 Posted May 17, 2011 Level 5* Share Posted May 17, 2011 I know it sounds like a stupid question, but have you checked the Trash?Can you see any of the notes if you login to evernote.com? Link to comment
engberg 89 Posted May 18, 2011 Share Posted May 18, 2011 If you don't see the notes in the Trash or on the Web, open a support inquiry on the bottom of:http://www.evernote.com/about/contact/support/It would be useful to know where/how you created the missing notes. (E.g. did you create them on your iPad, etc.). Link to comment
tinadj 0 Posted May 22, 2011 Share Posted May 22, 2011 Hello all,First time here...I am missing AN ENTIRE NOTEBOOK.........I am going to try and remain calm,,but I really am freaking out..... I had a LOT of stuff in there..Stuff that I thought was safe and would NEVER have to worry about losing......It was all there several days ago...and I had recently added new info.I contacted support and received the message about going to HELP and saving the activity log....attaching it as a file.When I click on HELP all I get is the HELP and DOCUMENTAION page............... I cannot find an "activity log" anywhere to send....I'm so freaked about this I cant even remeber what else may be missing...Help please..... Link to comment
smaviglia 12 Posted May 22, 2011 Share Posted May 22, 2011 Help please.....What platform are you using (ex. Mac, PC, iPhone, Android, web)? Link to comment
Level 5* Metrodon 2,184 Posted May 22, 2011 Level 5* Share Posted May 22, 2011 Have you checked your trash?If you are using a Mac then the Activity Log is in the Help menu. Link to comment
tinadj 0 Posted May 22, 2011 Share Posted May 22, 2011 Windows XP- PCNothing is in the trash... Link to comment
tinadj 0 Posted May 22, 2011 Share Posted May 22, 2011 Also....when I click on help and get to the Help and Documentation page...... in the box....it saysNAVIGATION CANCELLED. Link to comment
BurgersNFries 2,407 Posted May 22, 2011 Share Posted May 22, 2011 I am missing AN ENTIRE NOTEBOOK.........I am going to try and remain calm,,but I really am freaking out..... I had a LOT of stuff in there..Stuff that I thought was safe and would NEVER have to worry about losing......It was all there several days ago...and I had recently added new info.I suppose it would be silly to ask if you had a recent backup of your database...???When I click on HELP all I get is the HELP and DOCUMENTAION page............... I cannot find an "activity log" anywhere to send....They are talking about the Help section in the EN desktop, not on the EN website. Link to comment
tinadj 0 Posted May 22, 2011 Share Posted May 22, 2011 Dear Y'all, Thanks so much for your help and suggestions.... Hopefully the problem will be fixed soon .....since I have now located the right HELP button.....duh.. Glad you guys are here..... Link to comment
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