Mr.Blu 4 Posted July 20 Share Posted July 20 Hi, After current update I suddenly started getting attached error while trying to search documents Steps to reproduce: Press Ctrl + Q Search for a term, press enter when "Search For <query> in Notes" shows Evernote Version: 10.97.3 Windows I already tried reinstalling app Link to comment
Mike P 2,987 Posted July 20 Share Posted July 20 55 minutes ago, Mr.Blu said: Steps to reproduce: Press Ctrl + Q Search for a term, press enter when "Search For <query> in Notes" shows I can't preproduce that but I have seen exactly that screen in another situation although I can't recall the exact circumstances. Link to comment
Level 5* gazumped 12,078 Posted July 20 Level 5* Share Posted July 20 Ctrl+Q working as expected - Win 11 EN 10.97.3 Link to comment
ChristianJB 105 Posted July 20 Share Posted July 20 For me too, Win 10 / Win 11 & EN 10.97.3 Link to comment
Paul Hetherington 1 Posted July 25 Share Posted July 25 I am seeing this same issue on version 10.97.3 on Windows 10 Desktop. Link to comment
Level 5* gazumped 12,078 Posted July 26 Level 5* Share Posted July 26 I'd suggest a clean reinstall - If Evernote is active, sign out / don't save your data locally / use Revo Uninstaller Free (Win) or Appcleaner (Mac) to uninstall the app. Power off and back on, then re-download and reinstall from Evernote.com and leave Evernote running to rebuild the local data. The new install is typically a little slow - things get better after a few days. If that doesn't fix it, Support. Link to comment
FranciscoTeodorico 0 Posted July 28 Share Posted July 28 This is exactly what happens to me, both in the Desktop and Web versions. I've already formatted the HD, reinstalled Evernote and the problem persists. Evernote without a search function is useless. And Evernote support doesn't respond! In Brazil, they tripled the annual fee and made the service and support much worse. Link to comment
Level 5* gazumped 12,078 Posted July 29 Level 5* Share Posted July 29 13 hours ago, FranciscoTeodorico said: Evernote without a search function is useless. Agreed, but it seems to be working for most other users... 1 Link to comment
FranciscoTeodorico 0 Posted July 29 Share Posted July 29 Touché. In Brazil, they tripled the annual fee and made the service provided much worse (both the application and the support service, as they do not respond to requests opened on the official channel.) Link to comment
Level 5* gazumped 12,078 Posted July 29 Level 5* Share Posted July 29 5 hours ago, FranciscoTeodorico said: they do not respond to requests opened on the official channel Don't worry - it's not just Brazil! 1 Link to comment
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