Philip Rothman 0 Posted March 6 Share Posted March 6 I've been using Evernote Web in Google Chrome for 10+ years. Unfortunately, I can no longer access/open Evernote via Chrome; this problem started one day ago. Do you have an idea about what's going on? I can access Evernote in Firefox. Thanks. Link to comment
Jon/t 1,703 Posted March 6 Share Posted March 6 Try in a private window or guest profile in Chrome. Could be an extension messing with it. Also clean your cache and all settings for evernote. Link to comment
Philip Rothman 0 Posted March 6 Author Share Posted March 6 Using a private window works. Thanks a lot for your help. Link to comment
Level 5 Dave-in-Decatur 4,008 Posted March 7 Level 5 Share Posted March 7 22 hours ago, Philip Rothman said: Using a private window works. Thanks a lot for your help. That happened to me with another Website recently. It turned out to be a cookie issue. I don't use Chrome, but I've had instances in other browsers where the Evernote Web client just wouldn't open, and deleting cookies worked. I assume there's a way to manage cookies in Chrome. In a regular (non-private) window, open the settings and delete all Evernote-related cookies, or all cookies in general for the last hour or last day (but that may log you out of some other sites). Link to comment
Alejandro Pisanty 2 Posted August 2 Share Posted August 2 I have just tried to go to an incognito window (win11, Chrome version well above 108) and Evernote responds: unable to open, mabye because you are using an incognito window.) Looks like a serious mess with cookie management. Link to comment
Level 5 PinkElephant 8,929 Posted August 2 Level 5 Share Posted August 2 https://help.evernote.com/hc/en-us/articles/29216279537043-Troubleshooting-issues-with-Account-Management-and-Web-Actions-Logins Link to comment
CeeDot 0 Posted August 4 Share Posted August 4 I can't open Evernote in Chrome either. It just hangs... and hangs... and hangs. Works fine in Android and I've followed all the steps mentioned in the post above to no avail. I contacted support but have not had a reply in over a week. Link to comment
ghon 100 Posted August 4 Share Posted August 4 I am just working with chrome and everythin is smooth and fine. I suggest to delete all cookies and browser history and then try again. Link to comment
Level 5 PinkElephant 8,929 Posted August 4 Level 5 Share Posted August 4 Why not check the help database for a change ? https://help.evernote.com/hc/en-us/articles/29216279537043-Troubleshooting-issues-with-Account-Management-and-Web-Actions-Logins Link to comment
Alejandro Pisanty 2 Posted August 4 Share Posted August 4 8 minutes ago, PinkElephant said: Why not check the help database for a change ? https://help.evernote.com/hc/en-us/articles/29216279537043-Troubleshooting-issues-with-Account-Management-and-Web-Actions-Logins Because it doesn't solve the problem? Link to comment
Level 5 PinkElephant 8,929 Posted August 4 Level 5 Share Posted August 4 You assume or you tried ? Link to comment
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