Seyyaq 0 Posted March 2 Share Posted March 2 There is also a problem with the 2fa application. It does not generate password. I sent all the requested information by e-mail, but no one responded for 4 days. please. help me. Link to comment
Level 5* gazumped 11,669 Posted March 2 Level 5* Share Posted March 2 5 hours ago, Seyyaq said: no one responded for 4 days Hi. Please edit your post above to remove the email address - this is a public forum. We can't assist here with 2FA issues - this Forum is mainly supported by other users; and the Support team have been very busy - their reaction time is currently weeks rather than days. Please be patient - as long as you have a ticket number they'll get back to you. Link to comment
Seyyaq 0 Posted March 4 Author Share Posted March 4 My friend, is there anyone who can help me urgently, I am in a really difficult situation. I need to access my account Link to comment
Level 5 PinkElephant 8,119 Posted March 4 Level 5 Share Posted March 4 If you have a ticket number, you can send it by DM. We can try to flag it. There is no there way but through support here. And (sorry, we are just other users) they are currently dreadfully slow. Link to comment
Seyyaq 0 Posted March 4 Author Share Posted March 4 Where is the ticket number generated? Link to comment
Level 5* gazumped 11,669 Posted March 4 Level 5* Share Posted March 4 If you report your issue here - https://help.evernote.com/hc/requests/new - you should get an acknowledgement which will include a ticket number. If you already used that link, you should see your tickets listed here - https://help.evernote.com/hc/en-us/requests/ Link to comment
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