royk33776 0 Posted January 31 Share Posted January 31 I'm being charged 69.99 for a subscription to Evernote (I believe it's a subscription, I've never used Evernote). This is falsely being charged and I need to have my CC removed from this website. I can provide a picture of myself holding my CC with today's date/time and my email with account creation verification from today. I am unable to contact support unless I purchase a subscription which is absolute insanity. I'd prefer to not do a chargeback but will if push comes to shove. I'd prefer to provide image verification through non-public means for obvious reasons. Unfortunately I have to subscribe to receive email support which I refuse to do. Thanks Link to comment
Level 5* Solution gazumped 11,677 Posted January 31 Level 5* Solution Share Posted January 31 Hi. You'd need to contact Evernote Support to resolve this (the Forums here are mainly user-driven). Obviously the credit card details had to come from somewhere and Evernote have no way to create a ghost subscription... use https://help.evernote.com/hc/en-us/requests/new?guest=true (which does not require a login) and the issue type "Account". Link to comment
royk33776 0 Posted January 31 Author Share Posted January 31 I've created a ticket. I have never used Evernote nor does this account have a subscription. Thank you so much. I greatly appreciate your help! Link to comment
Level 5 PinkElephant 8,126 Posted January 31 Level 5 Share Posted January 31 Why don’t you simply ask your bank or CC company to book it back ? Link to comment
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