Elizabeth K 0 Posted January 26 Share Posted January 26 I have a paid account but can't login. I've tried several times with no success. It appears my login was successful each time, but I can't get past a screen that shows the Evernote elephant with a circle flying around it. This has happened before, but it usually takes just a few minutes before my personal screen appears. Today? My personal screen simply isn't appearing. See attached. Link to comment
Level 5* gazumped 12,076 Posted January 26 Level 5* Share Posted January 26 Hi. Always nice to know... Device? OS? Evernote version? - Uninstalled and reinstalled? Link to comment
Elizabeth K 0 Posted January 29 Author Share Posted January 29 Device: MacBook Pro OS: Sonoma 14.2.1 Browser: Safari 17.2.1 Evernote online only (not installed) Using whatever is the most recent version of Evernote online. P.S. The new version of Evernote is beautiful! I sure wish I could use it again. Link to comment
Level 5 PinkElephant 8,840 Posted January 29 Level 5 Share Posted January 29 Have you yet tried to erase the website data for Evernote.com in Safari settings ? This should allow to load the page fresh, without stored data like cookies that may interfere. Link to comment
Elizabeth K 0 Posted January 29 Author Share Posted January 29 I'm not sure how to do that. I went through the settings app to see if I could find what you are describing, but was unsuccessful. Can you explain further or provide a screenshot regarding where I would find this setting to modify? Link to comment
mackid1993 1,295 Posted January 29 Share Posted January 29 Clear cookies, cache et cetera in your browser. Use google. Link to comment
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