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Notes Disappearing / Not Saving & Note Versions Duplicating


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Posted

There are currently two issues that seem to be getting worse with time and I'm getting close to leaving Evernote. 

1. When I create a note (especially on my Mac), I have less and less confidence that the note will be there when I view another note and come back to it. This morning I created the same note 3 separate times, complete with details and estimates for a project I'm working on. I went away from the app to work in another tab for a few moments, then came back. Poof. The note is gone. 

2. Some notes that I began on the iPhone, have created 7-10 "multiple versions". When I try to delete and remove these, more are created. 

If this can't be resolved, I'm leaving Evernote. Working with it as it is feels like descending into madness.

  • Evernote Expert
Posted

Hi.  What version numbers do you have for both your MacOS and Evernote app?  We're mainly other users here,  so I'd suggest you contact support direct if you are a subscriber

  • 2 weeks later...
Posted

Thanks Gazumped, MacOS 14.1.2 and Evernote 10.72.2 / Editor: v176.50.2 / Service: v1.88.1. I am a paid subscriber. 
 

  • Like 1
  • Level 5
Posted

You are a bit behind in your version. Current would be 10.75.

I think you should update first and then check if it solved the issue.

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