Can't delete a notebook

[jkos 0]

Hi all,

I'm a paid EN user since 2008 who is transitioning out.

Part of that process is deleting old notes and notebooks which are no longer relevant. For some reason, I can't delete empty notebooks either on the Windows client or on the web. I get the following error: "Failed to delete [Notebookname]. In this case, the notebook is called "CLOSED C....".

Has anyone seen this behavior before? The notebooks were initially in a stack, but I've tried deleting them both from within the stack and also once removed from the stack.

Thanks for any suggestions.

[agsteele 2,952]

You don't say which version of Evernote you're using. Is this a desktop app or web browser?

If the desktop then I'd suggest rebuilding your local data. File, Sign out, remove your data. Then log back in.

[PinkElephant 8,170]

Check if it is the default notebook. This can’t be deleted.

The easier way to move out is to delete your account. This will mash all content as well.

[jkos 0]

Thanks, everyone.

1. This behavior occurs both on windows (10.68.3-win-winstore-public) and on the web. The screenshot above is from the web.

2. On Windows, the deleted folder disappears for a moment and then reappears. On the web version, it won't delete and displays the above image.

3. None of these are the default folder.

@agsteele - Given that this occurs both locally and on the web, do you think rebuilding the local data would help? It's a good idea.

@PinkElephant - I'm trying to slowly delete all the cruft so I can move the good stuff to Obsidian. I'm grateful that under the new free plan, I can still edit notes.

[agsteele 2,952]

14 minutes ago, jkos said:

Given that this occurs both locally and on the web, do you think rebuilding the local data would help? It's a good idea.

It won't do any harm but, I think, unlikely to resolve. @PinkElephant's comment on the default notebook would now seem more likely.

[PinkElephant 8,170]

@jkos Why do you bother at all ?

Just export what you want, and in the end delete the account.