Maariyah 0 Posted January 3 Share Posted January 3 I have <50 notes in 1 Notebook on Evernote (free version). Despite having only 38 notes (and emptying the trash), every time I try to add a note, it says I have reached my 50 note maximum and keeps prompting me to pay for a new plan. Can someone please help? it is extremely frustrating. Link to comment
Level 5* gazumped 12,076 Posted January 3 Level 5* Share Posted January 3 Hi. You are not a Teams user, so some details of your device, OS and Evernote version might be useful... Link to comment
Level 5 PinkElephant 8,840 Posted January 3 Level 5 Share Posted January 3 You may only use 1 notebook, but you have more than 1. Probably you just need to erase them. Link to comment
Gabster 0 Posted January 3 Share Posted January 3 Has that changed since new years? And how many notebooks are u allowed to have with a personal plan? Link to comment
Level 5* gazumped 12,076 Posted January 3 Level 5* Share Posted January 3 I saw a suggestion somewhere else to export 'extra' notebooks to ENEX files, delete the original notebook and re-import into the remaining notebook for that account. https://help.evernote.com/hc/en-us/articles/209005557 Link to comment
Maariyah 0 Posted January 3 Author Share Posted January 3 4 hours ago, gazumped said: Hi. You are not a Teams user, so some details of your device, OS and Evernote version might be useful... v 10.68.3 web 20231218124244 Editor: v176.42.0 Service: v1.83.1 Link to comment
Maariyah 0 Posted January 3 Author Share Posted January 3 3 hours ago, PinkElephant said: You may only use 1 notebook, but you have more than 1. Probably you just need to erase them. The others aren't my note books - they are already deleted. Please see screenshot below: Link to comment
Level 5* s2sailor 2,456 Posted January 3 Level 5* Share Posted January 3 24 minutes ago, Maariyah said: The others aren't my note books - they are already deleted. The notes within those notebooks have been deleted, but the notebooks still exist. Delete those two empty notebooks. Link to comment
Maariyah 0 Posted January 3 Author Share Posted January 3 47 minutes ago, s2sailor said: The notes within those notebooks have been deleted, but the notebooks still exist. Delete those two empty notebooks. Hi - I cannot delete them. They are already deleted. I dont know why it appears that. Link to comment
Level 5 PinkElephant 8,840 Posted January 3 Level 5 Share Posted January 3 Which client do you use ? Link to comment
Level 5* s2sailor 2,456 Posted January 3 Level 5* Share Posted January 3 37 minutes ago, Maariyah said: Hi - I cannot delete them. They are already deleted. I dont know why it appears that. Is this a notebook that has been shared with you? If so, maybe contact the person who shared it and ask them to unshare those notebooks. Link to comment
ever_note_free 0 Posted January 3 Share Posted January 3 10.68.3-win-winstore-public (20231218124244) Редактор: версия 176.42.0 Сервис: версия 1.83.1 from "windows store" Link to comment
ever_note_free 0 Posted January 3 Share Posted January 3 install update, problem not solved 10.70.2-win-winstore-public (20240102101123) Редактор: версия 176.48.1 Сервис: версия 1.86.1 Link to comment
Level 5* gazumped 12,076 Posted January 3 Level 5* Share Posted January 3 15 minutes ago, ever_note_free said: install update, problem not solved 10.70.2-win-winstore-public (20240102101123) Редактор: версия 176.48.1 Сервис: версия 1.86.1 Try uninstalling your current version - To fix occasional errors with installs or updates on laptops or desktops - plus issues with speed or lag 1 - Make sure your notes are synced up to date 2 - Exit Evernote (if you can) / delete data from device 3 - Uninstall app with Appcleaner (Mac) or Revo Uninstaller Free (Win) 4 - Power device off / allow 10 seconds / power back on 5 - Download latest Evernote from Evernote.com 6 - Reinstall. It will take a little while for the app to be fully operational Additional Checks: Verify Evernote's Hardware Acceleration is set to ON - go to Tools > Settings > Preferences > Application and scroll to the bottom. The "hardware acceleration disabled" box should be UNticked, but if you're having issues change that setting and restart the device. (Come back and change it again if that doesn't help!) If you have any issues deleting Evernote data, see: https://help.evernote.com/hc/en-us/articles/1500004231762-Remove-Evernote-data-from-your-Mac-or-Windows-device Link to comment
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