Jump to content
  • 0

Not able to make payment

Nitin Bodke
Go to solution Solved by PinkElephant,


5 replies to this idea

Recommended Posts

  • 0
  • Level 5
  • Solution

No „team“ here, just other users.

Is there anything on your computer or network that may block content: Ad Blockers, Firewall, Anti-Something ?

Did you try through the EN website in a browser ?

Another option is to subscribe through one of the stores: AppStore, PlayStore, MS-Store etc.

Link to comment
  • 0

IMO, its Evernote side error as its clearly returning 500 Internal Server Error. No help from Evernote Support since last 3 days :( 

I will try AppStore/PlayStore route ...

Thanks and Regards,


Link to comment
  • 0
  • Evernote Expert

Evernote support is very busy and responses are taking up to 14 days on technical issues. Typically account stuff is a little quicker. However, your request has landed during the annual Christmas and New Year holidays so responses are even further delayed. 

Great that you found a method of paying from India.

Link to comment
  • 0
On 1/3/2024 at 8:35 AM, Nitin Bodke said:

Hi Team,

I am not able to make payment and getting 500 Internal Server Error.

I have already created ticket https://help.evernote.com/hc/en-us/requests/3803960, but haven't got any traction :(

Hence I am posting in this forum to get attention ...

Here is the screen shot:

Screenshot 2024-01-03 at 12.04.30.png

In such cases, I try to do it through a different browser or with a different credit card.  I'm glad you solved the problem.

Link to comment

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...