Jarod Weaver 3 Posted November 29, 2023 Share Posted November 29, 2023 Ever since the latest update, EN on my 2014 iMac has become virtually unusable; it's jittery, slow & scrolling takes an age. It works perfectly fine on my M1 MacBook Air and works just the same (never great) on my iPad. I have tried force-quitting the app, re-starting my Mac, but nothing seems to work. Anyone else? 1 Link to comment
Matt_Bowser 0 Posted November 29, 2023 Share Posted November 29, 2023 Same for me on an M1 pro with Evernote v10.67.2. When Evernote has focus, my GPU spikes to 100%. Link to comment
Smashprod 0 Posted November 29, 2023 Share Posted November 29, 2023 Have the same problem on a 2019 Intel MacBook Pro. No problem on other machines. Link to comment
Level 5* Solution gazumped 12,076 Posted November 29, 2023 Level 5* Solution Share Posted November 29, 2023 3 hours ago, Jarod Weaver said: Anyone else? There are a few threads here on this. Current thinking is: try a clean (re-)install / contact Support and wait... 1 - Exit Evernote / delete database from device 2 - Uninstall app with Appcleaner (Mac) or Revo Uninstaller Free (Win) 3 - Power device off / allow 10 seconds / power back on 4 - Download latest Evernote from Evernote.com 5 - Reinstall. It will take a little while for the app to be fully operational 1 Link to comment
Jarod Weaver 3 Posted November 29, 2023 Author Share Posted November 29, 2023 Thank you so much, worked a treat! 2 Link to comment
Greg1234567890 0 Posted December 1, 2023 Share Posted December 1, 2023 Do you know which of the steps worked for you? I've tried some of them and still experiencing significant lag. Link to comment
Level 5* gazumped 12,076 Posted December 1, 2023 Level 5* Share Posted December 1, 2023 6 hours ago, Greg1234567890 said: Do you know which of the steps worked for you? I've tried some of them and still experiencing significant lag. If you're referring to the 5-step process above, you're supposed to use all of them. Plus check Settings to make sure that Hardware Acceleration is ON. Link to comment
nabil- 1 Posted December 9, 2023 Share Posted December 9, 2023 I'm also experiencing significant choppiness when scrolling on an Intel i5 macbook (that is fast with all other apps). Tried deleting local data, reinstalling etc and still very slow. Parallel reddit thread here: 1 Link to comment
JoshYoung 7 Posted December 11, 2023 Share Posted December 11, 2023 I'm also having this same issue on a MacBook pro 2019. Looking at activity monitor, the Evernote Helper (GPU) process spikes in CPU usage (not definitive, just what I noticed). Link to comment
JoshYoung 7 Posted December 11, 2023 Share Posted December 11, 2023 For anyone finding this having the same issue, try enabling hardware acceleration in the Evernote settings (under application). It was disabled for me (and for people in the Reddit thread) and that seems to have fixed my issue. 1 Link to comment
nabil- 1 Posted December 22, 2023 Share Posted December 22, 2023 Toggling hardware acceleration did not work for me, sadly. Also they removed this checkbox in latest update so I'm guess it's now enabled by default. We wait! Link to comment
Level 5* gazumped 12,076 Posted December 22, 2023 Level 5* Share Posted December 22, 2023 If you have hardware acceleration it apparently means you're at least one version behind. Try downloading from Evernote.com for the latest! Link to comment
Level 5 PinkElephant 8,839 Posted December 23, 2023 Level 5 Share Posted December 23, 2023 If this doesn’t do the job, the best advise is to uninstall the app using AppCleaner (!). Then restart the Mac, download fresh from the EN website, install and log in. Let the app run in the background quite a while. It will download a fresh copy from the server. Link to comment
gadget 28 Posted December 23, 2023 Share Posted December 23, 2023 Tried everything mentioned here but EN on Intel Mac is still slow since 4 weeks and numerous updates. When clicking the green "create new" the sub menu that lets you choose betwwen "new note" and "new task" takes 6 senconds to dim up and be klickable for example. I still have EN Legacy on another Mac that is 7 years older than my current mac with EN10 and this methusalix has a way better reaction to clicks and inputs. Latest version does not seem to have "HW Accelerstion" in setings anymore. I checked in previous version and had it on. Link to comment
Level 5* gazumped 12,076 Posted December 23, 2023 Level 5* Share Posted December 23, 2023 49 minutes ago, gadget said: I still have EN Legacy on another Mac that is 7 years older than my current mac with EN10 and this methusalix has a way better reaction to clicks and inputs. There are comments somewhere to the effect that RTE and sync improvements now mean that v10 notes are coded differently to Legacy notes, and anything stored in Legacy now needs a translation before it can be shown in the other. Your continued reliance on Legacy might be the cause of your delays. 1 Link to comment
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