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Can't log in to Web Clipper 7.33.1 in latest Chrome, Windows 11


Go to solution Solved by VincentC,

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Posted

Just migrated to Windows 11 and updated Evernote apps.  Search community, but no solutions.
I have the Web Clipper extension installed, but when I try to use it in Chrome, it just loops on the login step.

Windows 11 Pro; Version 23H2
Chrome Version 119.0.6045.106 
Evernote 10.65.2-win-ddl-public (20231027153932)
Editor: v176.15.0
Service: v1.77.0

Web Clipper 7.33.1

  • Level 5
Posted

I don't use Chrome, I don't use Windows.

Web Clipper works for me, on my Macs (several), in Safari and Firefox. If I had such a problem, I would uninstall and reinstall the extension.

The client has no influence, web clipper doesn't use the installed client, it goes through the API.

  • Solution
Posted

Just tried it in Microsoft Edge.  Clipper took a LOT longer than normal to load for the first article I tried to clip.  But eventually it did load and it completed the clip. Then, clipping a second article, it worked in a flash.

 

So, try being patient for the first article.  It might be related to the recent web client change Evernote announced -- but that's just a guess.

 

Vinnie

Posted

All Good now.  Cleared cache, restarted, rebooted....and then waited patiently (Thanks VincentC;-).  Eventually the Clipper completed the login cycle.

  • Like 1

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