fl_moeller 1 Posted September 16, 2023 Share Posted September 16, 2023 Hi, when I'm clicking on 'tasks' in the side menu the task overview won't load. I only get a loading symbol. 1 Link to comment
fl_moeller 1 Posted September 18, 2023 Author Share Posted September 18, 2023 I just noticed that in the task widget on the start view the tasks are not loading, too 😕 Link to comment
blide 0 Posted September 20, 2023 Share Posted September 20, 2023 I have the same problem, is there any idea to solve? Link to comment
Level 5* gazumped 12,075 Posted September 20, 2023 Level 5* Share Posted September 20, 2023 Hi. If you are a subscriber and have this issue, please make sure you have the latest Evernote version for your device. If so, please contact Support - https://help.evernote.com/hc/requests/new Free users can use "X" - https://twitter.com/evernotehelps (In both cases it's usually easier to use the Settings > Support option in the mobile client) Link to comment
fl_moeller 1 Posted December 6, 2023 Author Share Posted December 6, 2023 Still could not solve this issue. When I go to the help link, all I can do is read articles about the task funktion. But I cannot raise a ticket to the support team. That is quite annoying. I would love to get this issue solved. The task feature is even a paid feature and it is very sad that it is not working. Please solve this issue and do not recommend me to go to the help section. I already did that and could not find the answer. I re-installed Evernote, I use the newest version. Link to comment
Level 5* gazumped 12,075 Posted December 6, 2023 Level 5* Share Posted December 6, 2023 Try https://help.evernote.com/hc/en-us/requests/new?guest=true Link to comment
stefan66 2 Posted January 3 Share Posted January 3 Was your issue being fixed? I've exactly the same problem and no response from support. Link to comment
fl_moeller 1 Posted January 4 Author Share Posted January 4 No, I've got no respone from the support team, but instead I got a notification that the price will increase um nearly 30€ per year 😕 I already quit my subscription. Link to comment
Level 5 PinkElephant 8,838 Posted January 4 Level 5 Share Posted January 4 BTW the link to support is at the end of practically every help article. EN makes a routing that takes the user to the help database first. After proposing some articles, support is regarded as next step if the article didn’t solve the issue. As an example: Link to comment
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