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Hi.  If you are a subscriber and have this issue,  please make sure you have the latest Evernote version for your device.  If so,  please contact Support -   https://help.evernote.com/hc/requests/new 

Free users can use "X" - https://twitter.com/evernotehelps

(In both cases it's usually easier to use the Settings > Support option in the mobile client)

 

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