BUG: unable to edit some/many notes on web&desktopClient... but able to edit on my mobile client

[ny-evernote-user 2]

...sometimes, i am able to eventually edit a note via web/desktopClient, but then mid-editing the note will revert to "view only"

anyone else encountering this issue?

[gazumped 11,698]

Hi.  Device / OS / Evernote version / browser?

[Dave-in-Decatur 3,977]

Just to answer your question, I've truly never seen that happen. With more information, fellow users here may be able to help. But you may need to contact support: https://help.evernote.com/hc/en-us/requests/new.

[ny-evernote-user 2]

On 9/13/2023 at 11:57 AM, Dave-in-Decatur said:

Just to answer your question, I've truly never seen that happen. With more information, fellow users here may be able to help. But you may need to contact support: https://help.evernote.com/hc/en-us/requests/new.

yep, i did, but wasn't very helpful... the tl'dr of the support ticket was, "it shouldn't be happening... please log out and log in from all devices/apps/browsers" i had already done that by default.  

that said, i haven't been seeing the readOnly/viewOnly issue in the last couple days... guess they fixed something (like a database compaction or similar) on their side, but couldn't match the fix to my specific problem.

thanks, all, for the responses