Level 5* gazumped 12,066 Posted September 11, 2023 Level 5* Share Posted September 11, 2023 Hi. The Forums are mainly user-supported, so we can't help much with passwords or payments and refunds apart from suggesting you contact Support. Both subscribers and non-subscribers can contact Support through https://help.evernote.com/hc/en-us/requests/new?guest=true - use the issue type "Account" Link to comment
Level 5 PinkElephant 8,807 Posted September 11, 2023 Level 5 Share Posted September 11, 2023 Legally you still have the subscription, you just didn’t provide a valid means of payment. An expired card has nothing to do with stopping a subscription. You need to end your subscription. How to do this depends on the way you had subscribed: Direct subscriptions in the account settings, store subscriptions through the store used to subscribe (AppStore, PlayStore, etc.). Link to comment
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