Unable to log in to Evernote on Samsung Galaxy S21

[Robert Sterry 0]

No problem logging in on Windows desktop. But can't log in on mobile. No error message. Only have one device connected to my free Evernote account - the desktop.  Help appreciated. Cheers Robert

[PinkElephant 8,174]

Have you checked the devices page in your account yet ?

One visit to your notes in the web client, and there it is, the second client.

[Robert Sterry 0]

Sorry. Not following. If I log into my account and go to Devices, I only see one connected - Evernote for Windows (RobertDesktop). But I still can't log into my Samsung Galaxy S21 device. Hope you can help. Many thanks.

[PinkElephant 8,174]

No idea - not on Android myself.

If I remember correctly sometimes data in an app cache can block access. So maybe emptying the cache can help.

[Dave-in-Decatur 3,977]

On 9/3/2023 at 1:00 AM, Robert Sterry said:

No problem logging in on Windows desktop. But can't log in on mobile. No error message. Only have one device connected to my free Evernote account - the desktop.  Help appreciated. Cheers Robert

Welcome to the forums. There's a forum devoted to Android users where you may find more help: https://discussion.evernote.com/forums/forum/718-evernote-for-android-issues-versions-100-and-above/.