babbleon 1 Posted July 31, 2023 Share Posted July 31, 2023 I'm getting this error: Something went wrong on our end, sorry about that. Please try restarting Evernote. Link to comment
Level 5 PinkElephant 8,174 Posted July 31, 2023 Level 5 Share Posted July 31, 2023 If you are a Free user, you probably have exceeded your device limit. https://help.evernote.com/hc/en-us/articles/218558068 In this case you need to reduce the number of synced devices to 2. Link to comment
babbleon 1 Posted August 1, 2023 Author Share Posted August 1, 2023 I'm a paid user. I have an annual personal plan. How do I fix this? Link to comment
Level 5* gazumped 11,699 Posted August 1, 2023 Level 5* Share Posted August 1, 2023 4 hours ago, babbleon said: I'm a paid user. I have an annual personal plan. How do I fix this? Contact Support (we're mainly other users here). Plus: sign out of Evernote, unselect 'save data on this device' and power the device off and on. Sign back in to have your database rebuilt from the server. If that fails, uninstall the app with something like Appcleaner to completely remove all related files; then powercycle the device and reinstall. 1 Link to comment
babbleon 1 Posted August 1, 2023 Author Share Posted August 1, 2023 Thank you Gazumped. You've been very helpful. I mistook this site for their tech support. I will give them a call and also apply your solution. 1 Link to comment
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