Since I got my new mac mini, Evernote will not open (the app version on my computer)

[clarinetplayground 0]

I get the error message each time (see below). I have uninstalled and reinstalled and get the same issue. Thanks!

[gazumped 11,699]

Hi.  MacOS version? Evernote version?

[PinkElephant 8,174]

Just to add a question: On the Free plan ?

In this case you likely exceed your device limit by adding the new Mac.

https://help.evernote.com/hc/en-us/articles/218558068

[clarinetplayground 0]

Hi! I have a Mac mini running Ventura Version 13.4.1 and I have a paid Evernote account. I can't check the version of Evernote since I can't even get it to open. Thanks!

[PinkElephant 8,174]

You uninstalled using the app AppCleaner ? If not, get it from the web (it's free), install it and try to use it to remove EN including ALL program components from your Mac. Restart it, open the app, log in.

The regular Mac uninstaller will not remove every part of the app, which may cause a problem to reinstall it properly.

Working ?

[clarinetplayground 0]

I tried to install the AppCleaner but after I downloaded it and clicked on it, an error message said it was unable to open the package and I should move it to the trash. Thanks!

[PinkElephant 8,174]

You seem to have a pretty weird setup that refuses to run apps.

Maybe first of all update your OS - MacOS Ventura is on 13.5.

If you run any additional „security“ software, disable it, try again. 

If this doesn’t help this looks as if your MacOS itself has taken a shot - which leads to the problems running apps. You can try to repair it, using the standard OS repair options.

[VirgilV 0]

I'm having the same issue too. I tried everything from reinstalling Evernote to restarting my computer many times. Nothing is working. Please help. 

 

 

[PinkElephant 8,174]

Uninstall the AppStore version, try with the direct download.