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screen capture issue


Go to solution Solved by ATHiker95,

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Posted

Recently when accessing the Evernote icon at the top of my iMac's window, I notice that when I click on it to screen capture a portion of the window I'm on, that the Evernote app pops up on the screen obscuring what I'm trying to capture.  When I try to move the little crossbars over to the window I'm trying to capture, they disappear.  Here's the Evernote window I'm talking about.  Any thoughts on why this is doing it?  Just started recently. Happening on my iMac as well as my wife's iMac

 

Thanks,

Mark

Screenshot2023-07-02at5_10_20PM.thumb.png.060ae375bbfcf98aa909c807ccc2d4de.png

  • Evernote Expert
Posted

With the helper box open, click the third icon from the left at the bottom of the window. The screen capture cross marks should open and allow you to select the area of the screen you want to capture.

Posted

AG Steele - that is what I was doing. However, when I click on that the Evernote app pops up on the screen in front of the window I'm trying to capture and then when I try to move the crosshairs over to the window that is hidden the crosshairs disappear.

  • Level 5
Posted

Have you Screen Recording enabled for EN in MacOS settings, security & privacy ?

If this started recently, maybe an OS update has disabled it.

  • Solution
Posted

I figured out what the problem was. It was stage manager on my Mac. It doesn't play well when stage manager is turned on.

  • Thanks 1

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