Unable to set up 2FA

[robnewton01 5]

When I get to the step after creating my backup codes and then entering one of them to prove that I'd saved them, I come to a screen asking for my phone number and there's a captcha to solve. The process stalls at this point, when I click the box for "I'm not a robot" it doesn't require me to solve a captcha it just checks the box that I'm human. Then when I click continue, nothing happens. A text is supposed to be sent to the phone number I entered but it doesn't happen. I've refreshed the page over and over again and tried the phone number with and without dashed to no avail. Can someone help me? Here's an image of the page I get stalled on as well....

 

[robnewton01 5]

Support recommended I try another browser and that worked. Chrome worked instead of Brave. 

[agsteele 2,942]

I just went through the process for my spare Free account.

The whole thing went through smoothly.

The only things I can guess that might have been an issue is that you copied and pasted an extra character from the backup codes - perhaps a space or similar. Or you mistyped your phone number although I cannot imagine that would be likely.

[PinkElephant 8,071]

If you can’t get it to work, you should contact support. Use the ticket type „Account“ if you are on a Free account.

[robnewton01 5]

I sent a support request. Thanks for helping me to the both of you very much! I'm sure Evernote support can figure out how to get the 2FA working for me.