Request to restore an old copy of my files‏‏

[mania 0]

Hi

Please send an old copy of my files earlier than the current date

I'm missing important content

Thank you

[agsteele 2,950]

Nobody in these forums can send your old content to you.

Assuming you are a free user, you can pay for one month subscription to gain access to Note History which is available to subscribers. You can retrieve earlier copies of notes while you are subscribed. You can cancel the payment after a month and return to Free.

If you are already paying then in note, open the 'More Actions' menu (three dots in the top right corner on desktop) and choose note history.

I don't believe Note Hisotry is available on mobile devices.

[PinkElephant 8,114]

Note history is only available on the desktop clients. It will not show on mobile, and not on the web client.

So you need a PC or Mac and the installed EN client to be able to access the note history. The note must still be existing, once it is completely erased it can’t be recovered.