New note dissappears

[jdsharp21 1]

Just updated to version 10.41.5

When I create a new note, the new note shows up for a few seconds.  When I start to enter the title of the note, the note disappears.  Vanishes.  I just uninstalled Evernote and re-installed.  I have rebooted my computer.  

I just want it to work.  Screen capture video is attached.

[PinkElephant 8,171]

webm is a format that Google tries to push on the rest of the world. I am glad my iPad does not support it.

Case closed, no further action. If you post something, use a generally accepted format like mp4.

[jdsharp21 1]

Wow.  That was really helpful.  I used Microsoft stream app to do the screen recording.  Try being helpful instead of being a dick next time.  I'm not sure how that "closes the case."

[PinkElephant 8,171]

Don’t know either. And as another user dedicating time here, I have no motivation to run after you asking to post in a way that it is readable. You present your problem in a way that IS readable, or you „dick“ yourself. I really don’t care, it is up to you.

Hint: If you searched the forum a little, you would probably find a post that might help you to solve the problem yourself. But sure, it is always easier to skip that step and expect fellow users will present the solution on a silver plate.

[Dave-in-Decatur 3,972]

I also have v. 10.41.5. I just tested, following the same procedure as in your video (which displays OK on my Windows 10 laptop), and was able to create 2 new notes successfully. Since this seems to be an isolated problem (unless indeed a search of the forums turns up other reports), it's most likely a local issue. You could try uninstalling (using Revo Uninstaller, since Windows doesn't always seem to completely uninstall Evernote). Or else try removing your local database: Go to File > Sign Out; in the "Keep local backup?" dialogue, select "Remove my Evernote data from this device," then sign out; restart the computer; start Evernote, sign in, and wait for your notes to sync. After a couple of minutes (should be enough to start with), try creating a new note and see if it works.

[jdsharp21 1]

Thanks Dave!  I'll try that!

 

[jdsharp21 1]

Dave,

I used Revo Uninstaller to completely uninstall and that seemed to fix the problem.  I have never used that solution to uninstall a program before and you were correct, there were a lot of left over files after the uninstall that I was able to clean up.

After the uninstall I downloaded EN again and the problem seems to be fixed.  Appreciate the help!