Application shows a placeholder for a note that has been deleted that cannot be removed

[Christian_ 0]

While I deleted some note that were created by Evernote due to a conflict. One note did actually not disappear completely from the notebook. Instead, the note stayed as some kind of placeholder. The title is still displayed in the note list, but the text preview has been replaced by placeholder lines. Left clicking the note leads to the content pane being completely empty (no title, no date, location, no content). Right clicking the note in the note list it does not open a context menu (so no possibility to try to delete again).

The screenshot shows the view of the app window with the first note being opened, so the content on the right is from another note.

On my mobile phone, this note placeholder does not show up. I read in another thread to open Evernote's web application and take a look there. However, as I do not have a paid subscription, as I am using Evernote on Windows and Android, I am not allowed to use the web application. So I cannot check if the note placeholder shows up there.

Would anyone have an idea how to remove this?

 

[agsteele 3,059]

You will need to contact support. Open a ticket.

[PinkElephant 8,773]

Free account … no support access.

What you can try is this:

1. Go to File > Sign Out [name] from the menu bar.
2. Select the "Remove my Evernote data from this device" option, then click Sign out.
3. Restart your computer.
4. Sign back in to Evernote