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  • Level 5*
1 hour ago, Lgstacey said:

It is not a reasonable suggestion.

Hi.  What isn't a reasonable suggestion? 

Did you try checking that you're using the correct user login details?  (i.e. logging out and back in again)?

Uninstalling the app,  restarting your device and reinstalling?

And do you mean these? Tips for troubleshooting syncing issues

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  • Level 5

Plus explain what you mean by „not syncing“. When asked, different users in the past meant different things when they claimed „syncing“ problems.

Which version of the iPad mini are we talking about, and on which iOS version is it running ?

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