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Accidentally Deleted a Shared Note - Not Appearing in Trash & Unable to Recover


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As the title says, I've accidentally deleted a note in the desktop client (pressed the Delete key when I had it open in a separate window).

I thought, no big deal, I'll just recover it from the Trash items, however it doesn't appear there in either the desktop client or the web client.

This note was originally created and shared with me by the owner, so I'm thinking it's a permissions issue as I'm not an admin user.

The weird thing is, the note does appear if I search for it and it shows as being in the Trash, however I don't have an option to recover it, either in the desktop client or the web client.

Is this something only the original owner can restore now?

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  • AREvernote changed the title to Accidentally Deleted a Shared Note - Not Appearing in Trash & Unable to Recover

Sorry, I've just corrected the title of this thread as I meant to say I had deleted a single note within a notebook and not an entire notebook full of notes; if that makes any difference.

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Have you yet looked up your work chat ?

I haven't actually used the work chat function at all in this Evernote account and neither has the other user who's shared this note with me, so there's no history there.

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Or try to find the (probably) email with the original lease.

I do still have the original shared link email, however it's a link to the entire notebook that originally contained this deleted note and not just the note itself.

When I click on the links in the email, both of them redirect to the "Opening in Evernote..." page but clicking on the "Continue with desktop app" button does nothing (despite the desktop app being open) and when I click on the "Continue in browser" button, that does open the web client but as before the deleted note is nowhere to be found.

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  • Evernote Expert

Shared item do not go to trash when removed from your account. You have to get the item back from the person that shared it with you. If it was shared via Work Chat then the link should still be present. If it was shared via an Email v then you'll need to ask the owner of the now to resend the link for you.

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Hello guys, thanks for the help.

In the end, I had to ask the note owner to restore the deleted note from his Trash and then it appeared for me in my Evernote desktop client.

I'm not sure why Evernote allows a user to delete note they don't own in the first place but doesn't allow them to restore it; and why it bothers showing that deleted note in the Trash items when you search for it but offers no ability to recover it.

The more logical behaviour would be not to allow users to delete notes they don't own; as that makes sharing notes rather risky as they can be deleted by shared users without the owner knowing.

Shared users being able to nuke an owner's notes/notebooks without explicitly being given that permission, seems like a bit of an oversight in my opinion.

 

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  • Level 5

If you would not be able to delete notes shared to you - then you would have to ask the owner of the shared note every time you don't need it any longer to delete it for you.

What do you think is better ?

Having in the rare situation you wrongly deleted it to ask him to revive it - or having to ask him every single time for a delete when you want to get rid of a note ?

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