DSKDSK 0 Posted April 21, 2022 Share Posted April 21, 2022 I've been having this issue for at least a year... and tried all possible troubleshoots, including formatting of computer itself, but nothing seems to work. As you can see from screenshots, text becomes extremely fuzzy/blurry within Evernote app, every few seconds (esp when I type something in the note). It's almost as if the company tries to calibrate re-focus on the texts (and fails, obviously). This is not ClearType issue (it's not just blurry, but more like impossible to read), nor DPI scaling (I've been using 100%, although the resolution is bit unorthodox at 5120x1440, at super ultrawide monitor). Below is what I've tried so far: The issue started to show initially from Windows 10 environment. I re-installed Evernote multiple times but nothing worked. Recently I formatted the computer and moved Windows 11 - but SAME issue happens. Again, this isn't DPI issue as I'm using 100% scaling. Yet, I tried 'compatibility' setting for the applications (e.g., Windows 7, Windows 8 etc), as well as DPI override setting... Nothing works. I'm using NVIDIA 2080ti, and have used at least 5-10 different GPU drivers over the past year. Nothing works... I'm in a desperate help here.. please anyone kindly help Link to comment
Level 5 PinkElephant 8,773 Posted April 21, 2022 Level 5 Share Posted April 21, 2022 There were threads about similar problems in the forum, and I tried to search them. Here some I found, maybe you can draw some ideas from it. For the v10 clients I don’t remember a similar problem described here - but your screen setup is far from usual, so who knows. https://discussion.evernote.com/forums/topic/115545-high-dpi-issues-since-675/# https://discussion.evernote.com/forums/topic/118667-new-build-61768292-buggy-completely-unusable-on-my-pc/# 1 Link to comment
Alexander Gashchitsov 0 Posted April 22, 2022 Share Posted April 22, 2022 You can try to turn off hardware acceleration: 1) In config.json (it is located in C:\Users\user_name\AppData\Roaming\Evernote) set isHardwareAccelerationDisabled to true in qa section, it should be looks like: ... "qa": { "isHardwareAccelerationDisabled": true, ... } .. After changing this you need to restart the application. Please do it and tell if it helped you. Link to comment
delsoul 0 Posted September 1, 2022 Share Posted September 1, 2022 @Alexander GashchitsovI'm having this same issue but I don't have that line within the config.json file. I opened it using notepad++ and so I added that line but it made no difference. Is there another way to sort this out? edit: I just noticed that after opening Evernote it removed that line from the config.json file. Please let me know how I can turn off hardware acceleration as this has been frustrating me for months now. Link to comment
Evernote Expert agsteele 3,059 Posted September 1, 2022 Evernote Expert Share Posted September 1, 2022 Quit Evernote before you edit the file. Then restart. I'm not sure, though, whether this setting is supported. If @Alexander Gashchitsov has tried it then it shouldn't do any harm to test. Link to comment
Guest Posted June 15, 2023 Share Posted June 15, 2023 10.58 has a setting (gear icon) to disable the hardware acceleration so you won't have to edit the config.json. You wil have to restart the app after changing it. If you do happen to have it set in the config.json it will override the in-app setting (so anyone with it already set will not be affected). Link to comment
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