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Data didn't sync

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I was transferring all my data to my new phone and I reset my old phone to factory settings. However when I checked my Evernote data it hadn't synced. I now can't see any of my data in my Evernote in the new phone. How can I retrieve it?? I have everything on there from passwords to pictures of my two dogs who passed away. 

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  • Level 5*

Hi.  Simply copying your data between devices doesn't work with mobiles,  especially if you are a 'free' user with access limited to 2 devices.  Sign out of the app and restart your 'phone,  then log back in.  You may have to disconnect your old phone to gain access.

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