can't create new notes

[guyfromswitzerland 0]

I made an update to the latest version

10.31.6

 

since then I can't create new notes?!

anyone having the same issue? (on windows)

[PinkElephant 8,998]

No, and if it is on Windows, why do you post in the Android subforum ?

[PinkElephant 8,998]

On Windows you can try this:

1. Go to File > Sign Out [name] from the menu bar.
2. Select the "Remove my Evernote data from this device" option, then click Sign out.
3. Restart your computer.
4. Sign back in to Evernote

It will remove the local database, and download it fresh from the EN server. It is better not to use the client while it downloads.

[Salosh 0]

Ever since I've have my new phone, I cannot create a new note. 

It's a huge struggle for me, as I store all my activities and thought process on Evernote. 

It's really becoming a worry now. 

Please urgently assist. 

[Dave-in-Decatur 4,014]

There is a new version, 10.53.2, that is gradually becoming available from Google Play. It's hard to know what Google's schedule is for making it available in different locations, but check Play to see if it's there.

[Dave-in-Decatur 4,014]

7 hours ago, Salosh said:

Ever since I've have my new phone, I cannot create a new note. 

It's a huge struggle for me, as I store all my activities and thought process on Evernote. 

It's really becoming a worry now. 

Please urgently assist. 

Also, could you say a little more about exactly what is happening? Are you able to sign in and see your existing notes on the new phone? What happens when you tap the green + New button?

[Salosh 0]

Hi. 

Yes, I'm able to see my existing notes. 

When I tap on the green + new button, it's all, greyed out. There is heading and content section. I have attached a, screenshot of what it looks like. 

[PinkElephant 8,998]

To me it looks - grey.

On which version are you ? If not yet installed, try to get your hands on 10.53.2. Install, try again.

[gbyleveld 0]

Same issue,  That worked for me,  make sure you sign out, uninstall and reinstall latest version

[Salosh 0]

I'm on version 10.53. 1

[PinkElephant 8,998]

Known issue, solved with 10.53.2.