Henry Hall 0 Posted December 19, 2021 Share Posted December 19, 2021 I tried to to create a New Chat today. I pressed New Chat and a screen came up for me to enter an email address at the top and a chat into the chat box at the bottom. I did both. But the send button remained dull. I couldn't send. What should I do? Link to comment
Level 5* gazumped 12,054 Posted December 20, 2021 Level 5* Share Posted December 20, 2021 On 12/19/2021 at 5:47 AM, Henry Hall said: I tried to to create a New Chat today. I pressed New Chat and a screen came up for me to enter an email address at the top and a chat into the chat box at the bottom. I did both. But the send button remained dull. I couldn't send. What should I do? Try another address to see whether the one you used initially was not acceptable for some reason. Check that you are using the right address. Sign out of Evernote and restart your device and try again. If the issue still remains, raise a support ticket. Link to comment
Evernote Expert agsteele 3,059 Posted December 20, 2021 Evernote Expert Share Posted December 20, 2021 The addresses that work for me are in my Google/Gmail contacts. If I try an address not in my address book or, I think, is an existing Evernote user then the button remains grey. Link to comment
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now