arenee 0 Posted December 11, 2021 Share Posted December 11, 2021 Hi, I run an Evernote account for myself. I recently instituted an Evernote account for an organization I am in. I run my account as a desktop version on a PC. The non-profit account I use only the web version. I love the web clipper, and mostly use for my personal account. However, no matter how many times I set that account in the web clipper, it always defaults back to the non-profit account (for which I rarely use web clipper.) I run two browsers, Edge and Chrome and have installed the web clipper on both. I only open the web account in Edge, but even when using the clipper in Chrome, it defaults to the web only account. I have to log out and log into the proper account every single time I want to use the clipper. Is there a way to specify which account web clipper should always use? Thanks! Link to comment
Level 5 PinkElephant 8,772 Posted December 13, 2021 Level 5 Share Posted December 13, 2021 Usually you need to authorize the access through WebClipper for a specific account. Once authorized it will continue to use that account. When you open WebClipper andthen the settings, it tells the connected account at the top of the settings page. Below it is the option to log out. Do so, and log into the account you want to use. A switching between accounts is only provisioned between a personal account and an EN teams account. Link to comment
arenee 0 Posted December 13, 2021 Author Share Posted December 13, 2021 Thank you, Pink Elephant. This is what I do. Repeatedly, The next time I open it, clipper has switched back to the other account. Is there a way to set a default and not let it switch? Link to comment
Level 5 PinkElephant 8,772 Posted December 14, 2021 Level 5 Share Posted December 14, 2021 I use 2 accounts myself, and it did not switch by itself to me yet. If nobody has an idea, contact support. Link to comment
Evernote Expert agsteele 3,059 Posted December 14, 2021 Evernote Expert Share Posted December 14, 2021 My first choice in this type of situation is to uninstall the problem application. So remove the web clipper. Then Tristan the web clipper and connect to your preferred account. Link to comment
arenee 0 Posted December 16, 2021 Author Share Posted December 16, 2021 Thank you, agsteele. That was an obvious thing I should have already tried. I'm a little embarrassed... Anyway, tried it. It turns out that once an account has been opened as a web version, clipper defaults to that account at least on the same browser. It does not matter if there is a different account currently open as a desktop version. If I want to use an account other than the most recently opened web version, then I have to manually change it. So it appears that the answer to my question is no, I cannot set a default Evernote account for web clipper. Very disappointing. Thank you both for your help Link to comment
Evernote Expert agsteele 3,059 Posted December 16, 2021 Evernote Expert Share Posted December 16, 2021 I think I misunderstood your question. Whichever account you have logged into in the web clipper will remain the default in the browser. I think what you want is that the web clipper will follow whichever account you have open on your desktop or in the browser tab. You are correct that this is not the case but it has never been so. 1 Link to comment
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