dcalchemist 1 Posted December 9, 2021 Share Posted December 9, 2021 Hi, Recently I have been getting a "There's been an error syncing your note. Please reload to resume editing" when I attempt to type anything into a note. This is only happening on one machine (MacBook Pro (Retina, 15-inch, Mid 2015) running Big Sur), and only on the desktop version which I have updated to the current release. I have deleted and reinstalled it several times, and happens on any note regardless of length. Anybody know of a solution? Link to comment
thelmalou72 0 Posted December 15, 2021 Share Posted December 15, 2021 Did you find a solution to this? Same thing happening to mine right now. Link to comment
Duzibergs 0 Posted December 30, 2021 Share Posted December 30, 2021 Same has happened to me - on Mac app, but OK on web version and all other versions Link to comment
Level 5 PinkElephant 8,773 Posted December 30, 2021 Level 5 Share Posted December 30, 2021 When a normal uninstall is done, the local database often is not removed. This can lead to continued problems. You could try this: Go to the Evernote menu, Preferences, and uncheck „Keep data when leaving“ Log out of EN (File menu), quit EN (cmd-q). When asked confirm "Remove Data from This Device". If you want to be very sure, restart the Mac Open EN, log back in, wait for it to run an initial sync. Link to comment
dgeorgekennedy 0 Posted January 27, 2022 Share Posted January 27, 2022 I am having the same issue on my PC running Windows 10. When I enter any content into a note, I immediately get the error "There's been an error syncing your note. Please reload to resume editing" and the note resets. Link to comment
Iskandar Sakut abn Mayu 0 Posted June 30, 2022 Share Posted June 30, 2022 I don't see a solution to this problem in this nor the more Apple-focused thread on this topic, and no, telling me to use the web interface is not a solution. I am also getting this error message and it erases the last thing I wrote when the note is reloaded. It's becoming a real pain to try to recall my phrasing at haphazard intervals. It's becoming a real drag on my productivity. I'd appreciate someone taking a harder look at this because I've been happy with EN since I first started using it and I've never run into an issue that wasn't remedied by uninstalling and reinstalling or by updating. I'm typing everything new into Microsloth Notepad and then copying/pasting it into EN. This is a definite mar on EN's flawless record. Help! Link to comment
Evernote Expert agsteele 3,059 Posted June 30, 2022 Evernote Expert Share Posted June 30, 2022 Did you try the full uninstall recommended earlier in the thread? If that did not work then you should raise a support ticket with Evernote. Link to comment
Iskandar Sakut abn Mayu 0 Posted June 30, 2022 Share Posted June 30, 2022 agsteele, I have uninstalled and reinstalled it several times, but after dealing with it I'm fairly certain it is an internet connectivity issue, not specifically EN's fault. However, I will put in a support ticket because the bug is insufferable. I'm just using the web platform for now and I'm enjoying the performance thus far. Link to comment
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