kiwijinxter 3 Posted October 13, 2021 Share Posted October 13, 2021 Hi there, In the last week my Evernote has been unusable (despite rebooting my phone) as it keeps crashing on Android (Samsung Galaxy Flip 3). Everytime I open an note, and as soon as I try to edit, it freezes, and I have to close Evernote... as a paid user, there's no point having Evernote I can't use on my mobile! Can you please fix? Thanks, Jin 1 Link to comment
Level 5* gazumped 12,071 Posted October 13, 2021 Level 5* Share Posted October 13, 2021 Hi. Please use the feedback option in mobile to send activity logs to Evernote for analysis. We're pretty much user2user here. Link to comment
Level 5 Solution PinkElephant 8,819 Posted October 13, 2021 Level 5 Solution Share Posted October 13, 2021 Just a little improvement: Don‘t use the feedback, issue a support ticket. AFAIK to a feedback no activity log can be attached, and there is no answering by EN on feedback. You find both options in the app settings, tab support. Link to comment
kiwijinxter 3 Posted October 13, 2021 Author Share Posted October 13, 2021 23 minutes ago, PinkElephant said: Just a little improvement: Don‘t use the feedback, issue a support ticket. AFAIK to a feedback no activity log can be attached, and there is no answering by EN on feedback. You find both options in the app settings, tab support. Thanks for that - you're right indeed. Thanks for the tip, very helpful! I'll go and lodge a support ticket from Evernote mobile... 1 Link to comment
kiwijinxter 3 Posted October 13, 2021 Author Share Posted October 13, 2021 52 minutes ago, gazumped said: Hi. Please use the feedback option in mobile to send activity logs to Evernote for analysis. We're pretty much user2user here. Thanks but per Pink Elephant's advice, the activity logs doesn't help me solve it though. Thanks though. 1 Link to comment
Macromediax 1 Posted November 19, 2021 Share Posted November 19, 2021 Evernote 10.21 closes after opening , on Samsung Galaxy A51 . Android 11 I tested evernote on 2 mobile phones and the problem exists. any time to solve this issue? Link to comment
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