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Evernote keeps freeze-crashing on Android (Samsung Galaxy Flip 3)


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Hi there,

 

In the last week my Evernote has been unusable (despite rebooting my phone) as it keeps crashing on Android (Samsung Galaxy Flip 3). Everytime I open an note, and as soon as I try to edit, it freezes, and I have to close Evernote... as a paid user, there's no point having Evernote I can't use on my mobile!

 

Can you please fix?

 

Thanks,

Jin

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Just a little improvement: Don‘t use the feedback, issue a support ticket.

AFAIK to a feedback no activity log can be attached, and there is no answering by EN on feedback.

You find both options in the app settings, tab support.

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23 minutes ago, PinkElephant said:

Just a little improvement: Don‘t use the feedback, issue a support ticket.

AFAIK to a feedback no activity log can be attached, and there is no answering by EN on feedback.

You find both options in the app settings, tab support.

Thanks for that - you're right indeed. Thanks for the tip, very helpful! I'll go and lodge a support ticket from Evernote mobile...

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52 minutes ago, gazumped said:

Hi.  Please use the feedback option in mobile to send activity logs to Evernote for analysis.  We're pretty much user2user here.

Thanks but per Pink Elephant's advice, the activity logs doesn't help me solve it though. Thanks though.

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