Jay121 3 Posted July 2, 2021 Share Posted July 2, 2021 As title, sometimes using evernote for a while, the Shortcut key Ctrl+Z(Recovery) will fail, please help, thanks. 1 Link to comment
0 Level 5* gazumped 12,058 Posted July 2, 2021 Level 5* Share Posted July 2, 2021 Hi. Not sure what help you're looking for here. You could check to see whether this is your local system by using Legacy for a while; or try File > Exiting Evernote and then signing in again, or (if the situation continues) powering off and restarting your device: but 'sometimes' and 'after a while' means this is an intermittent and probably low priority issue, unless it has been reported by others. As you're a subscriber, you could reach out to Support (we're not them) to see whether they've had any other comments on this. Link to comment
0 Evernote Expert agsteele 3,059 Posted July 2, 2021 Evernote Expert Share Posted July 2, 2021 As @gazumped says. This sounds, to me, to be a hardware issue. Possibly your mouse is losing focus in the Evernote window which would mean that Ctrl+Z would not work. Are you using a laptop/notebook with a trackpad? Could you be catching the trackpad with your hand while you work. I think you will need to work out exactly what you can do to reproduce the problem and describe that in a support ticket - assuming that you have proved it isn't something outside Evernote. Link to comment
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Jay121 3
As title, sometimes using evernote for a while, the Shortcut key Ctrl+Z(Recovery) will fail, please help, thanks.
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