I am not being allowed to use the Basic Version

[JuliaS 0]

I have the basic version which I use on my phone and a laptop. I am not being allowed to use either device without upgrading as it seems to think that I am using more than two devices. Can anyone help please? I have a lot of work on there that I now cannot access.

[gazumped 11,666]

Hi.  Understanding the device limit

[PinkElephant 8,115]

In addition check if there is another device in your list of devices. This could signal somebody has hacked himself into your account. This happens by login data stolen elsewhere.