DoTu 2 Posted May 20, 2021 Share Posted May 20, 2021 I have invited some colleagues to Evernote by sharing a Notebook with them. More than one is saying that they have loaded Evernote onto their phones and created an account, however when they go back to the invite for the shared notebook, clicking through sends them to the app store and then they can't get to the shared notebook. Ideas?? Is this a "signing in with Apple" issue?? Link to comment
Level 5* gazumped 12,070 Posted May 21, 2021 Level 5* Share Posted May 21, 2021 9 hours ago, DoTu said: I have invited some colleagues to Evernote by sharing a Notebook with them. More than one is saying that they have loaded Evernote onto their phones and created an account, however when they go back to the invite for the shared notebook, clicking through sends them to the app store and then they can't get to the shared notebook. Ideas?? Is this a "signing in with Apple" issue?? Hi. No clue. But if they created an account, can they open their account to check what it contains? Once they registered and for a first share, they may receive an email confirmation, so check spam folders; plus if they sign in at Evernote.com via a browser they can check the server version of their account to see what's there... I'm not an iPhone user, and I'm a long way past receiving my first share, so these are all guesses. A 'real' iPhone user may be along later... Link to comment
Level 5 PinkElephant 8,819 Posted May 21, 2021 Level 5 Share Posted May 21, 2021 I had some weird experience with sharing lately as well. It used to be much easier by just opening the shared content in a browser, but that was not an option offered to the recipient of the shared note message. Maybe the best way to report this in and find a fix would be to issue a support ticket. Link to comment
Solution DoTu 2 Posted May 24, 2021 Author Solution Share Posted May 24, 2021 Well, as it turns out, this was simply a case of user error. They did not know to open through the "hamburger" stack, and click on add "shared with me" notebook. Thanks, for the replies!! 1 1 Link to comment
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