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Merged note disappears seconds after merging


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I created a merged note from 6 x ~2mb notes, seconds after creating it, the note disappears from the list of notes. It's not in Rubbish.

I have 53.1 MB (88%) remaining this month, monthly limit resets in 3 days, Monthly uploads: 60 MB, Note size limit: 25 MB

Why is this happening? 

I'd use the following feature but there's no indication anywhere on how to utilise it:

"Multipage clips
Clip all pages into a single note."

 

 

 

 

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  • Level 5*

Hi.  I deleted your other post.  Please don't post twice on the same issue.  The "clip all pages" option is supposed to work on web sites that have content - like long articles - spanning several 'pages'.  It won't allow you to clip several times into the same note.

Clip web pages 

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  • 2 weeks later...

Well, thanks......

They're not the same issue.Can you restore it?

You clearly didn't read both posts which were focusing on separate issues.

This one, the focus is on MERGING notes which there is a bug/technical issue with - you didn't reply with a solution, but a response to the latter half of this question, but the MAIN focus of this post is on the first part of my question. I DELIBERATELY POSTED TWO SEPARATE POSTS TO AVOID CONFUSION BETWEEN THE TWO.

 

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  • Level 5*

Hi again. According to the forum here,  you're using free software, so will have limited access to Evernote Support - but if you do find there's a technical issue with your note you can contact Evernote via https://twitter.com/evernotehelps.  This forum is -mainly- managed by volunteer helpers like me.

When you merge several notes,  the originals wind up in the Trash folder and the merged content appears with the title of one of those notes.  If you found the group through a search it's possible that your new note doesn't match up with the original search and was therefore dropped from the display.  Try searching for keywords from your content. 

If you don't find the merged note,  you should still be able to find the original separate notes in the trash and re-merge them.  There's more information about the merging process here... Merge multiple notes into a single note 

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  • Level 5

There is another post stating that if one of the notes to merge contains a web clip, this note disappears. Notes without a web clip content can be merged.

As a workaround the legacy client can be used to merge notes containing clipped content.

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On 5/19/2021 at 11:37 PM, gazumped said:

Hi again. According to the forum here,  you're using free software, so will have limited access to Evernote Support - but if you do find there's a technical issue with your note you can contact Evernote via https://twitter.com/evernotehelps.  This forum is -mainly- managed by volunteer helpers like me.

When you merge several notes,  the originals wind up in the Trash folder and the merged content appears with the title of one of those notes.  If you found the group through a search it's possible that your new note doesn't match up with the original search and was therefore dropped from the display.  Try searching for keywords from your content. 

If you don't find the merged note,  you should still be able to find the original separate notes in the trash and re-merge them.  There's more information about the merging process here... Merge multiple notes into a single note 

The reason why I downgraded from Premium to Basic is because of the lack of resolution of issues.
There's no value to be had when they're constantly adding new features without resolving issues the community is experiencing.

I fail to see how what is in settings as "Multipage clips "Clip all pages into a single note"" is the same thing as what appears when clipping a page as "Clip format "Full page"" -- isn't that a given a Full page clip will clip to a single note? Nothing in the page you linked to mentions  "Multipage clips "Clip all pages into a single note""

 

As for merging..

In my case the originals or the merged don't end up in trash. The originals remain in the notebook, while the merged note completely disappears.

I wanted to keep 6 webclips together, so merged them, merge completed, sits there several seconds and then disappears. Tried turning off wifi to stop the note syncing with server and getting nuked, but as soon as I turn on wifi, the merged note is gone. Creating a separate notebook just for 6 web-clips is clunky, as is installing some legacy product which idk would even run on my Mac.

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  • Level 5

The merging problem clearly is a bug, and the way to resolve it is to issue a support ticket, and wait for a fix.

Meanwhile it is helpful for those who need it if workarounds are posted here. Currently using the legacy client is sort of a master workaround for (too) many issues.

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