Notes not appearing from emails

[Hotelier83 1]

I heavily use the email to evernote feature. Since the last update, they don't appear. I have changed the email address twice and the default notebook but nothing works. 

[gazumped 11,666]

Hi.  I also email into Evernote and my connection is working fine.  I'd suggest you contact Support (which we're not) so they can take a look at your account and it's email connection.  Are you having any trouble syncing your account?  Emails go to the server,  so need to be synced to individual devices.

[PinkElephant 8,114]

@Hotelier83 Last week there was problem with e-mail forwarding into EN. Some accounts worked, others not. This AFAIK has nothing to do with client updates, it likely was a server side problem.

It seems support needed to whitelist accounts that had problems.

Not sure whether this is solved already. If not sure, issue a support ticket.

 

[Olli1111 0]

I have the same issue.

EN works fine (Client and Web Version) ... emails send to the (confirmed) email adresse do not arrive in EN. That feature worked before just fine...

Does anyone know how to contact support for Evernote (Premium Version)?

[gazumped 11,666]

2 minutes ago, Olli1111 said:

Does anyone know how to contact support for Evernote (Premium Version)?

https://help.evernote.com/hc/requests/new

[PinkElephant 8,114]

Got the ok from support yesterday night, and send test mails from all my accounts. All of them went through, including the accounts where mails had disappeared before.

It seems some intervention by EN was necessary, so probably one needs to contact support and tell them the mail accounts.

[Hotelier83 1]

I've logged a ticket and sent the evernote help twitter account a message. Just waiting for someone to get back to me. 

 

[Samuel Stolton 0]

I have the same problem. Disappointed. 

[gazumped 11,666]

20 hours ago, Samuel Stolton said:

I have the same problem. Disappointed. 

Want some constructive suggestions,  or just having a winge?  Details would help...