ufrei 7 Posted January 11, 2021 Share Posted January 11, 2021 When I want to search WITHIN a Note (using Windows [Ctrl]+[f]) the search box is shown. However, when trying to enter a search term the system is crashing. Link to comment
Level 5 PinkElephant 8,115 Posted January 11, 2021 Level 5 Share Posted January 11, 2021 If nobody here has an idea, or adds his voice to the thread, you probably have an individual problem. Probably a support ticket is a good next step. Reaction time was pretty good when I tried last week. Most likely they will ask you to un-/ reinstall. 1 Link to comment
Evernote Expert agsteele 2,950 Posted January 11, 2021 Evernote Expert Share Posted January 11, 2021 Sadly, from the point of view of your experience, this isn't an issue for me. As @PinkElephant suggests, start with a complete uninstall. Be sure to delete all the data files and the program directory after uninstalling and then reinstall. If that doesn't wor for you then a ticket is the way forward. 2 Link to comment
TMoore 6 Posted January 26, 2021 Share Posted January 26, 2021 I am running Windows 10. My online version keeps crashing. I love this version, but it locks up mostly after doing a search. I have tried rebooting, not having the downloaded version running, and several other ideas. It even does this after being the first job started in the morning after a reboot. Sometimes it doesn't finish the search and sometimes it finishes but does allow me to access the note. I get a window up that asks me if I want to wait, but it never restarts. I have to cancel the window and restart. It also takes longer to restart. Link to comment
Maria Prinus 2 Posted January 27, 2021 Share Posted January 27, 2021 Hi everyone! The engineering team is actively looking into the issue posted by @ufrei. We are concerned with this problem not less than you're. Unfortunately, we don't know any possible workaround at the moment. Although, we hope that the upcoming application release will be able to help with it a bit. Link to comment
ufrei 7 Posted January 29, 2021 Author Share Posted January 29, 2021 Thanks Maria, for your update. I would like to mention that after an update to Version 10.6.9 the issue does not the problem has disappeared. 1 Link to comment
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