[Verision 10.5.7] Sorry we are having some trouble. Try reloading the page.

[Veronika151109 0]

Keep having this issue on my Evernote 10.5.7 Windows desktop app. Every time I switch between notebooks, the error page shows up. I tried the method below in other posts. but it still doesn't work.

 

[AdrianEvernote 1]

same problem here - the problem does not seem to be sorted. it am on

v 10.5.7 build 2171 public
Editor: v114.1.14753
Service: v1.25.2
© 2019 - 2020 Evernote Corporation. All rights reserved

evernote can you please look into this? it is really frustrating and it seems to affect multiple people.

Also the guideline provided are not clear at at all under %AddData% in windows there are multiple 'Evernote' folders. what should be deleted?

[pedro8 2]

Since Evernote staff still seems to not be aware of the problem :wink: :wink: (I opened one ticket and pointed here, so they should):

WORKAROUND/FIX (source):

The problem seems to get fixed if I delete Evernote's AppData folder (thus losing all notes not on Evernote Web)

[Pete_I 10]

I'm also having this problem very annoying

[losalamos 0]

Same stuff here, both on Win10 and Mac, it renders Evernote unusable! Hei, devs, where are you?!?

[DaySmite 0]

Same here. I do have this issue with my windows 10 evernote client.

V. 10.5.7 Build 2171 public
Editor: V 114.1.14753
Service: V 1.25.2
© 2019–2021 Evernote Corporation. Alle Rechte vorbehalten.

Tried to reinstall the app but it does not solve the issue. I´am using the web version instead now, but it would be cool if the devs could adress this issue.

Thanks and keep safe.

[DK243 0]

Same here.

I don't have choice but to use Evernote Legacy.

[Khanh 0]

Evernote, 

I saw on another thread you acknowledged for the MAC forum that this was a bug and fixed it. Can you confirm you are aware of this bug and are working on a bug.  This is a very happy path scenario which renders the windows desktop version almost unusable.  Please help!

[js_ 1]

Seems to be fixed in 10.6.9 for Windows👌

[Austin G 527]

6 hours ago, js_ said:

Seems to be fixed in 10.6.9 for Windows👌

Thanks! yes. We believe we've addressed the top issue triggering this error on the 10.5 release. Please update to 10.6 to receive the fix. If 10.6 is not yet available after selecting help >  check for updates, you can install it from here: https://evernote.com/download/ 

[[email protected] 1]

The same problem. Win10, Evernote Desktop Version 10.5.7. Please help!

[Austin G 527]

6 hours ago, [email protected] said:

The same problem. Win10, Evernote Desktop Version 10.5.7. Please help!

Please install 10.6 from this link: https://evernote.com/download/ Let me know if the issue continues. 

[senaiboy 0]

Have been having this problem for weeks and it had rendered Evernote pretty much unusable. Only just changed to a premium account last year and this was very frustrating, to say the least.

Fortunately just installed version 10.6.9 and it seems to have fixed the problem.

[ChicagoMike 0]

This is absolute insanity. I've been an Evernote subscriber since 2009, and this app just keeps getting crappier and crappier. I'm sorry, I'm not sure what I'm paying a yearly fee for here, not to be able to access my notes.  Apparently this is not important enough of an issue for Evernote to address. I'm going to spend this time figuring out how to transfer all my notes to a place that allows me to retrieve them. 

[Rafal108 25]

Yes it continues. Blank white screeen and have to terminate via task manager to load again

[[email protected] 1]

the version 10.6 works. thanks. but the case with 10.5 is very strange for Evernote level.