SSO + Azure not working on windows client

[Michal2020 0]

We are unable to get SSO working on windows 10.4.4 clients. Works fine in web or mobile apps. Get error Login Failed. 
Using Azure SSO + DUO MFA. Setup is straight forward and working with web/mobile just not working with windows app. 
Anyone run into this? I opened a case with support but they appear to have a 10-20 day response time backlog. 

[gazumped 11,667]

Hi.  Can't help I'm afraid,  but if you can quote a ticket number I can flag it for an Admin to look at...

[Michal2020 0]

Support was able to assist within a few hours of opening the ticket. However it appears to be a bug (we troubleshot for 2hrs). Same issue on v6 or v10 PC or MAC. Ticket 3216360 

[PinkElephant 8,117]

I don’t see SSO offered as an option on the new desktop clients. On the other hand it is not among the discontinued features either.

They have this 2-step-login where you enter the user, click, wait, then enter the password. I can’t use the autofill feature of my password manager with it, which is probably technically similar to SSO on a managed machine. It makes it harder as well for hackers to try to brute force a login. I think for SSO they will have to offer a second sign in solution in the background.

Better run a support ticket on this.

P.S.    ... what you did while I was typing. Fast support, good to know.

[gazumped 11,667]

Yup.  If you already have a contact and history there,  no point to my flagging matters here - just reply to the ticket if you need any more help!!  Glad it was (kind've) sorted out... 😏