Windows Desktop Crash

[Michael Diaz 0]

I attempted to open EN desktop. I received an error message that said there was something wrong on EN's end and it provided the options to either Quit or Restart. I tried to restart and got the same error message. Eventually, I tried to quit and got the same error message.  I then tried to open EN online and was able to do so.  Therefore, I uninstalled the desktop version and tried to reinstall it.  I got the same error message as before. Now I cannot reinstall the desktop version.  I am running Windows 10. Please help.

[gazumped 11,667]

Hi.  What version of Windows are you running,  and exactly what error messages are you seeing when the app fails to start?

[Greggles 2]

Same thing is happening to me: Win 10 Home Version 2004. Build 20180.1

I honestly didn't believe Evernote could go further backwards, but this new PC app is slow, buggy and atrocious... on the rare occasion its not crashing.

[agsteele 2,950]

I'm sorry to hear this and it will be no comfort for you to know that this isn't a widespread issue.

First of all you should be able to use the legacy version of Evernote or, indeed, the web interface.

I'd suggest a complete uninstall including deleting the data directory. Then, if you still want to use v10, reinstall from scratch.

[Nanop11 0]

Hi!

I'm also experiencing problems when opening notes on new window using PC version. I get blank notes.

Will try fresh reinstall. If it doesn't work, where can i download the previous windows version?

Thanks for your support!

[gazumped 11,667]

3 hours ago, Nanop11 said:

where can i download the previous windows version?

https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote