not working for screenshot: Use Evernote Helper for quick notes and screenshots

[truthrider 0]

I use quicknotes with screen capture very often, it has stopped letting me capture screenshots using 'capture selection'.  The other two options don't work as well.  The Screen Capture setting in privacy is On.  Is there a fix for this?

[gazumped 11,667]

Hi.  OS? Evernote version?

[YankeeDood 1]

I have the same problem with Evernote Helper.   I am using a MacBook running Catalina 10.15.7 and Evernote 10.3.7

 

 

[truthrider 0]

I'm using (and paying for) Evernote 10.3.7 on a iMac Pro running 11.0.1.  The app recently got much slower.  I'm finding that the built in mac notes app is closing in on Evernotes convenience

 

[PinkElephant 8,117]

For peace of mind (and working workflows) install the legacy client.

https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote

It can be installed side by side with v10. I am running both on my MBP 15" on 11.0.1.

[truthrider 0]

Thanks PinkElephant,  That's much better.  It's frustrating to see sloppy software rollouts.  I realize that it's an industry problem but that's no reason to accept it if there are options for better products.

[PinkElephant 8,117]

That is the 1 million dollar question, isn’t it ?

Maybe there are better other products, though IMHO nobody presented something really convincing here in the forum yet. It depends a lot on ones use case, platform and other factors. Options on „Mac / iOS only“ look AFAIK brighter than with Windows and Android.

What we can count on (at least there is a solid stream of new releases rolling out, each with new features and bug fixes) is that EN is working on getting the v10 software able to support a majority of users, without the fallback to „legacy“.

As I see it, it is a choice between switching to another product, that may not fully serve ones needs or staying with EN on a release, that may not fully serve ones needs even after further releases 🤔

Let‘s flip a coin ... and come back in a year to see what has happened. As I continue to use „legacy“ I am quite relaxed about THIS strategy. Others may say I am procrastinating 😱