Anubansa 0 Posted October 22, 2020 Share Posted October 22, 2020 Hi After upgrade to 10.1.7, on my MAC, i can see the thumbnail of the notes, but cannot see any details of the note. If I tried to create a new note, it does not let me edit it either. No such issues on IOS, what is the problem on MAC, need really help since I was very effectively using evernotes on MAC. Link to comment
Solution Anubansa 0 Posted October 22, 2020 Author Solution Share Posted October 22, 2020 No issues, I just rebooted the Mac and restarted Evernote and problem was resolved Link to comment
Chimba 1 Posted October 27, 2020 Share Posted October 27, 2020 Same issue here! The note thumbnails with content are visible, but the actual notes content do not appear - simply blank, no chance to edit new ones either. I am on Windows. Edit: Instead of rebooting, simply end Evernote via a task manager (ctrl alt del on winddows) and that fixed it. Simply x'ing out the program will not work. Link to comment
beltway_man 0 Posted October 31, 2020 Share Posted October 31, 2020 I have tried the above but still have the same problem on the Mac (10.15.4) and iOS (13.7) 1 Link to comment
ncm2124 2 Posted November 7, 2020 Share Posted November 7, 2020 Similarly, after upgrading to 10.2.4 on my Mac, Evernote was showing thumbnails of all my new notes but without detail. Upon restarting my computer two days later and rebooting Evernote, all of the notes I'd created since the update were gone. Still working to recover them - desperate for advice if anyone has insight here. Link to comment
Level 5 Shane D. 1,826 Posted November 13, 2020 Level 5 Share Posted November 13, 2020 @ncm2124 I'll be reaching out directly via DM to gather more info. 1 Link to comment
jrbt1 0 Posted November 15, 2020 Share Posted November 15, 2020 For me it downloaded itself last night as I had read this version didn't have all the features of the previous one and I had no plans to download this version. I also can't see any of my notes on my Mac but can on my iPhone. I don't want things to download themselves on my computer. If anyone has any ideas they would be greatly appreciated. Link to comment
jrbt1 0 Posted November 18, 2020 Share Posted November 18, 2020 Does anyone have any answers for why I can't see my notes on my Mac since Evernote updated itself. I am fixing to delete this app and move on to something else. I know I am using the free version but looks like those using the paid version are having issues too. Since I am using the free version I have no access to get in contact with anyone at Evernote to try and get this resolved or least it is so well hidden that I can't figure out how. Please someone help!!! Link to comment
Level 5* DTLow 5,744 Posted November 18, 2020 Level 5* Share Posted November 18, 2020 9 minutes ago, jrbt1 said: Mac since Evernote updated itself. Personally, I have auto-update disabled - my apps don't "update itself" To restore the Legacy product, go to https://help.evernote.com/hc/en-us/articles/360052560314-Install-an-older-version-of-Evernote Link to comment
jrbt1 0 Posted November 20, 2020 Share Posted November 20, 2020 I clicked on resolved button above and don't see any recommendations to resolve this issue. I have reboot both computer and app and nothing changes. Guess it is time to move on from Evernote and find something else. I've been using this app for years but if I can't use it then it's no good. I don't even see a sync button anymore. Link to comment
Rudy Waltz 0 Posted November 20, 2020 Share Posted November 20, 2020 Same issue here. You've made such a mess, guys. I've clicked the "solved" button but it brings to nowhere. Link to comment
James Fairhead 0 Posted April 14, 2021 Share Posted April 14, 2021 Greetings from Ireland! I was just prompted to upgrade on my mac laptop and did so. All 60,000 notes gone. The new app thinks I am a free user rather than Premium. But it realises that I have had an account since 2015 or whenever. I suppose its possible (as above) that I have two accounts without realising but am not good at passwords which are normally entered automatically... Any ideas? Tx James Link to comment
StevenTillson02 1 Posted July 2, 2021 Share Posted July 2, 2021 They are not lost, just not visible. Relogin to the app. Link to comment
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