Katrina ross 1 Posted October 9, 2020 Share Posted October 9, 2020 I thought Evernote was free? Why all of a sudden is it asking me to upgrade? I only use it on my phone. It says update to continue using. When it says unsync device stay with your current plan, what does that mean? I'm scared to do it in case I lose all of my notes. I would share a picture but it won't allow me to. Please help Kind regards Link to comment
Level 5* DTLow 5,744 Posted October 12, 2020 Level 5* Share Posted October 12, 2020 On 10/9/2020 at 12:57 PM, Katrina ross said: When it says unsync device stay with your current plan, what does that mean? Go to your Evernote account settings and check the device list Revoke access to any devices that don't belong to you 2 Link to comment
Level 5 PinkElephant 8,795 Posted October 12, 2020 Level 5 Share Posted October 12, 2020 @Katrina ross To say it more clearly: The message can be a sign that somebody learned your login data, and hacked themselves into your account. To get rid of them, use the browser based EN web client, go to your account settings and first change your password. Then check whether unknown devices are listed. If yes, deauthorize them. Set up 2 factor authentication to secure the account further. The account login data has come from somewhere else. If you reuse your login, go to all services where you use them, and change each one to an individual login. A password manager can help you to generate good passwords, and keep track of them. 1 Link to comment
Katrina ross 1 Posted October 14, 2020 Author Share Posted October 14, 2020 Thank you all sorted now 🙏😁 1 Link to comment
Sueflay 0 Posted October 30, 2021 Share Posted October 30, 2021 On 10/13/2020 at 9:09 AM, PinkElephant said: @Katrina ross To say it more clearly: The message can be a sign that somebody learned your login data, and hacked themselves into your account. To get rid of them, use the browser based EN web client, go to your account settings and first change your password. Then check whether unknown devices are listed. If yes, deauthorize them. Set up 2 factor authentication to secure the account further. The account login data has come from somewhere else. If you reuse your login, go to all services where you use them, and change each one to an individual login. A password manager can help you to generate good passwords, and keep track of them. Wouldnt you see an unidentified device in the list of that was the case. I'm having the same issue. Link to comment
Level 5 PinkElephant 8,795 Posted November 1, 2021 Level 5 Share Posted November 1, 2021 https://help.evernote.com/hc/en-us/articles/115004395487 Link to comment
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