ivanuski9 0 Posted October 7, 2020 Share Posted October 7, 2020 Hello, Today I have entered my notes and the update of the new editor has come out. And to my surprise the lists of points have made the 2nd level of points have been removed and everything comes out as a paragraph. If you change to the classic editor it is solved, but if you have edited a note with the new editor it is not possible to recover. There is no way to contact Evernote support. Any suggestion? Greetings, Ivan. Link to comment
Level 5* gazumped 12,050 Posted October 8, 2020 Level 5* Share Posted October 8, 2020 18 hours ago, ivanuski9 said: Hello, Today I have entered my notes and the update of the new editor has come out. And to my surprise the lists of points have made the 2nd level of points have been removed and everything comes out as a paragraph. If you change to the classic editor it is solved, but if you have edited a note with the new editor it is not possible to recover. There is no way to contact Evernote support. Any suggestion? Greetings, Ivan. There are no current answers unfortunately, other than to correct the layout in the old editor. Evernote is available on Facebook and Twitter @EvernoteHelps Link to comment
Level 5 Dave-in-Decatur 4,004 Posted October 8, 2020 Level 5 Share Posted October 8, 2020 On 10/7/2020 at 2:05 AM, ivanuski9 said: And to my surprise the lists of points have made the 2nd level of points have been removed and everything comes out as a paragraph. Are you saying that if you make a bulleted list and then try to indent under a bullet point to make a 2nd level point, there's no bullet? If so, I just tried that and find it working. I'm sure they have not removed this capability. Is it still not working for you? Link to comment
ivanuski9 0 Posted October 9, 2020 Author Share Posted October 9, 2020 If I create a note with the classic editor now and then switch to the new editor it works fine. But all the notes that I have old with the structure that I write below, if I open them with the new editor they do not see correctly: Classic editor Item1 Item 1.1 Item 1.2 Item 2 New editor (I see something like this): Item1 Item 1.1Item1.2 Item2 Link to comment
Level 5 Dave-in-Decatur 4,004 Posted October 9, 2020 Level 5 Share Posted October 9, 2020 Thanks for the examples. I wish I could offer something--I'm not seeing this issue myself. Could it be browser related? I'm using Opera--what are you on? Link to comment
ivanuski9 0 Posted October 10, 2020 Author Share Posted October 10, 2020 I am using Chrome Link to comment
Level 5 Dave-in-Decatur 4,004 Posted October 10, 2020 Level 5 Share Posted October 10, 2020 There have been numerous reports of the Evernote Web client having various sorts of problems in Chrome. I don't recall seeing this specific one, but I suppose it's possible. Can you try it in a different browser to see if it works there? Link to comment
ivanuski9 0 Posted October 13, 2020 Author Share Posted October 13, 2020 I have checked with Firefox and the same thing happens to me. I have also seen this happen to me since 7/10/2020, since I take daily notes. And it doesn't happen at all. I don't understand what the problem really is. Link to comment
Level 5* gazumped 12,050 Posted October 13, 2020 Level 5* Share Posted October 13, 2020 Hmmn. I wonder if this might explain some things...https://9to5google.com/2020/10/12/google-chrome-windows-10-may-update-issues/ Link to comment
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